Dahlia Information
TUBER INFORMATION
Tubers come in all shapes and sizes, some are ugly, twisted, or small. This does not affect their viability. All tubers have been carefully inspected for viable eyes. Tubers are sold individually.
Smaller tubers produce feeder roots quickly and encourage faster plant growth. Larger tubers are likely to feed off their own starchy bulk and take longer to begin plant growth. Knicks, cuts, peeling or missing skin, broken tuber bodies, holes, or skinny necks will not inhibit plant growth. Some crown, an eye, and a portion of tuber body are all that is needed for a beautiful plant. Most tubers are not beautiful; the plants and blooms they produce are.
We guarantee that tubers will be true to name. A wide variety of color and bloom quality can occur within different weather situations, so we do ask you to provide clear, quality pictures of blooms with foliage on the plant as documentation for us to consider in a replacement or refund request. If you believe you have a mislabeled tuber, you must contact us and provide quality pictures no later than October 1st of the current growing season.
We take great pains to send tubers with at least one viable eye. If you believe your tuber or tubers do not have a viable eye, you must return the tuber or tubers by mail at your expense for a refund or replacement no later than a week from the date of contact. The decision to refund or replace will be at our discretion. Refunds will be minus a 20 percent restocking fee.
Responsibilities
The USPS is responsible for all issues during delivery; you are responsible for the package once it reaches your provided address. An incorrect address is your responsibility. Please check your tubers immediately after they arrive. If there is an issue not related to delivery, please contact us within 7 days. We are not responsible for storage after you receive an order, or for your growing and pest conditions.
SHIPPING INFORMATION
We ship to the Continental United States, Alaska, and Puerto Rico. Shipping will begin as early as late February depending on your zone. Please contact us if you would like your tubers shipped earlier. Early shipping is at your own risk. Sorry, but we don't ship to Hawaii.
We offer combined shipping. Orders must have the same name, shipping address, and email address. We retain $3 per additional order to cover store fees. Combined orders that exceed the original box size will require retainment of additional shipping costs. To enjoy our combined shipping, please email us with your order numbers.
SHIPPING COSTS
1-4 tubers = $11.00
5-25 tubers = $19.15
26-55 tubers = $26.30
56+ tubers= Free shipping
Cancellations and Refunds
Cancellations will not be accepted except in extreme circumstances.